FAQs

/FAQs

The latest version of PIPENET is PIPENET 1.9.0. When updating an older version of PIPENET to PIPENET 1.9.0,  network licence users also have to update the version of FlexNet Publisher (formerly known as FLEXlm) on the licence server. PIPENET 1.9.0 requires FlexNet Publisher 11.14, whereas older versions only required FlexNet Publisher 11.6. The newer version of FlexNet Publisher can be found in the Licensing directory of the PIPENET 1.9.0 installation CD.

To install the new version of FlexNet Publisher, first stop the existing FlexNet Publisher service. Then replace lmgrd.exe, lmtools.exe and sunrise.exe with the versions found on the PIPENET 1.9.0 installation CD. Then in LMTOOLS, set the paths for lmgrd.exe, the licence file and the debug log file and start the new service. The existing PIPENET licence file will still be valid with the new versions of FlexNet Publisher and PIPENET. Older releases of PIPENET can also still be used with the new version of FlexNet Publisher.

We strongly recommend customers to use the latest version of PIPENET at all times to ensure you have all of the latest features. With more than 100 new features in PIPENET Vision 1.9.0 there is a lot of additional functionality to enjoy in all the three modules of PIPENET.

To check which version you are using, please:

  1. Open PIPENET
  2. Select Help
  3. Select ‘About PIPENET’

You will now see a picture screen. The version number can be seen in the top right hand corner.

If you are not using, PIPENET Vision 1.9.0, please contact your IT Department or us

PIPENET  software is developed and distributed by Sunrise Systems Limited.  We would be pleased to hear from you and answer any questions you may have regarding PIPENET.  Please do contact us at any of the below email addresses.

pipenet@sunrise-sys.com  – for general enquiries

licensing@sunrise-sys.com – for licensing enquiries

admin@sunrise-sys.com – for accounts enquiries

support@sunrise-sys.com – for support enquiries

 

PIPENET Vision is a radical update to PIPENET Classic. It has major improvements to the user interface and many new functions. Not only are the three independent modules of PIPENET a complete answer to your fluid flow analysis needs, PIPENET Vision is revolutionary!

Contact us. Email us at pipenet@sunrise-sys.com  We will be pleased to hear from you and answer your questions.  In addition, there are PIPENET Advisors in different locations around the world.  We will be pleased to direct you to a PIPENET Advisor near you if you would prefer. We have a network of Marketing Partners throughout the world who can provide commercial information, technical support and training.

It is as simple as ABC. Contact us either by email, pipenet@sunrise-sys.com or complete our registration page and we, or one of our authorized marketing partners, will be pleased to discuss your requirement, advise on PIPENET licensing options and support your purchase.

We dispatch PIPENET to customers around the world using FedEx courier service for expediency.

Yes – PIPENET modules are sold independently so it is possible to buy one, two or all three modules of PIPENET, according to your requirements.

Each PIPENET module is suitable for a different range of applications:

PIPENET Transient module – for analysis of dynamic flow.

PIPENET Transient module is widely used for dynamic analysis of hydrocarbons, water and all Newtonian fluids.  PIPENET Transient module is the leading fluid flow software for surge analyis, used by the world’s biggest oil and gas companies and leading engineering companies for surge analysis.

PIPENET Spray/Sprinkler module – for fire safety

PIPENET Spray/Sprinkler module is the world’s leading software for hydraulic calculations in fire safety systems.  It is used extensively for offshore platforms and onshore too.  PIPENET Spray/Sprinkler module is compliant with NFPA13, NFPA15, and NFPA16.  Spray/Sprinkler module is easy to use and delivers reliable results. PIPENET Spray/Sprinkler module is an outstanding software tool for fire safety engineers.

PIPENET Standard module – for steady state analysis of both liquids and gases.

PIPENET Standard module is an incredibly useful software tool, covering an extensive range of applications, for steady state analysis. The Standard module is widely used in the nuclear industry for ventilation, in shipbuilding for pipe design, and in the oil and gas industry for pressure drop, piping, and a wide range of other applications. PIPENET Standard module is suitable for both compressible and incompressible flow.

 

Your order for PIPENET software will be dispatched, typically, within two working days of receipt, by courier to ensure that you have it as soon as possible.

 

 

A PIPENET Maintenance, Updates and Support agreement ensures assistance is only ever an email away. Our expert team of professionals will talk you through difficulties on the telephone, study your data files or answer your questions by email. Contact our technical team on support@sunrise-sys.com.

PIPENET Spray/Sprinkler complies with NFPA 13, NFPA 15, and NFPA 16 guaranteeing you the highest standards in fire protection.

PIPENET software is developed by Sunrise Systems Ltd.  We are ISO 9001:2008 accredited.

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